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Claudia

The communication advice you gave at the WEB, (Women Entrepreneurs of the Bay Area) talk on October18, 2013 was very helpful and I immediately applied it to my daily interactions with my daughter. The quality of our conversations has improved and she openly shares things with me without being requested to do so. Actually, the funny thing is that she seems to have picked up the style herself… Is that possible?? She says things like “Mom, I understand how frustrated you may be when I don’t do my chores… etc.” I am amazed! She acknowledges my feelings the same way you suggested we should do. So I wanted to really thank you for sharing your experience and your advice. You are changing how people communicate and are making them better listeners. That is awesome!

Claudia,
Mother of a Daughter